EV Express Isle of Wight

Charging FAQs

We’ve made a list of the most popular questions our customers ask us related to electric vehicle charging points – you can find the answers below.

Your Questions Answered

How to charge an electric vehicle

The length of charging time depends on the supply from the charger you are using.


If you install a charger at home, it is likely to be a single phase supply so a 7 KW charger is the standard here as a fast charger. So that means a usual charge time of 3-4 hours.


Business premises are often also single phase supply, meaning a 3-4 hour charge at work.


If you have a property or business with a 3 phase supply then fast charging means a 22kW unit and a charge time of 1-2 hours.


For closer to a “petrol pump” type experience, then rapid charging with a supply 45kW and above means charge times of around 20-30 minutes.


Read more about charging points

The type of suitable charger depends very much on your needs and tastes.


We are assuming that you would like to claim the government grant, so we are just featuring products which qualify for the grant.

Please use the links below to see a range of options.


There are wall mounted or pedestal options.


If you want simple functionality then there are basic chargers available.


If you want secure charging where your charging process is better protected, then Securecharge from Rolec would be recommended.


If you would like to integrate with existing renewables such as solar panels, then 2 manufacturers stand out in this area as Myenergi and Rolec.


If you would like users to pay for charging, then there are some good options available from Rolec and Project EV.


If you are looking for a more stylish charge point, to blend in with your property, then Wallbox could appeal.


If you are interested in bi-directional charging, which allows electricity to go from vehicle to home or vehicle to grid, then Wallbox is recommended.


If you are considering investing in a rapid charger for your business, then Rolec and Project EV have good options to consider. 


Browse Charging Points for Business

Browse Charging Points for Home

Yes, absolutely, the Zappi range from Myenergi is very popular in this area. Although Rolec also have a charger now in the market to connect to solar.

There are possible charging solutions to explore. We have developed a network of residents who will share their charging facility for a small cost. The scheme is called Charge Share.

Cost of charging and available grants

For an average small car, the cost of charging is around £5, if you are charging at home.


If you use commercial charging stations, then expect to pay double that or more for the service.


If you are able to charge at work, then the company may offer this as an employee benefit.


The good news is that this is no longer seen as a benefit in kind, so you will not be taxed.

If you purchase or lease an EV, have registration documents and off road parking, then you will qualify for a homecharge grant.


The homecharge grant is currently worth £350. The grant can only be claimed whilst the scheme exists.


If you are installing charge points in a work as benefit for staff or visitors to your business, then you will qualify for a workplace charge scheme grant.


The workplace charge scheme grant is currently worth £350 per charge point. A business could install up to 20 charge points. Therefore, the grant has a maximum value of £7000. The charge points could be installed in a phased way, but the grant can only be claimed whilst the scheme exists.


If you install a charge point for commercial benefit, then you will not be able to claim any government grant – but you could make profit from providing charge points as a service.


Read more about grants

No, if your employer provides this service to you, then you will not be taxed and it is no longer treated as a benefit in kind.

Several manufacturers offer a pay by phone option. As the charge point owner, you can set the charging tariff.


To charge a small car, the cost of electricity is around £5. It is standard to charge a customer around £10 - £15 for this service. 


When a customer pays by phone, you would keep 85% of the revenue, with 15% going to Sagepay to cover setting up the transaction.


There are also charge units which are payment by token, so the customer will charge for a set amount of time.


You could join our EVexpresschargeshare scheme which would mean residents paying to use your charge point.


Another option for those in the accommodation sector would be to increase the room rate tariff with unlimited charge time.


Read about income generation

Yes, pay by phone is popular with several manufacturers providing this service. Rolec is a brand leader in this area.

That is a complete unknown, but the government reduced the grant allocation from £500 to £350 per charge point, so possibly an indication that time is starting to run out.

EV Express offers leasing for charge point units. That means the unit would be paid for over a 3 year term so a great assist in helping you with cash flow. The monthly cost for an average install is just c.£60, based on 36 months payment. With the Just Drive scheme, the vehicle and charge point costs are taken together. See Just Drive for full example details of how this would save you money for your business.


Read about charge point finance

There is a broad range of spec, design and functionality to consider with charge points and that influences the pricing. Our charge point portfolio gives you a clearer idea of the product range and key product features.

Yes, as long as you have vehicle registration documents and off road parking, your used vehicle will qualify for £350 grant support under the homecharge scheme.

Yes, as long as the company has proof of vehicle ownership and proof that the vehicle is your company car, then the installation would be supported by a workplace charge scheme grant, worth £350.

Where to charge your electric vehicle

We have teamed up with Mapsimise to deliver the most comprehensive picture of public charge points across the UK and can help with your efficient route planning.

Yes, through our Just Drive product we offer a universal charging card. This is new on the market. You would be charged at the end of the calendar month for all charging done.

There are 2 motivators here we suggest:


1. Corporate social responsibility.

2. Income generation.

Currently EVs on the road account for less than 2% of the UK market, but that is changing quickly. Industry projections are for 30 – 40% of all vehicles on the road to be EV in just over 10 years, with now the government legislating that all new car sales from 2035 will be zero carbon, as part of the Road To Zero policy. The need is already clear. Tourist accommodation businesses are already starting to need charge points, and that demand will increase swiftly.

Understanding charge points

All our charge point installations come with a 3 year guarantee for parts and labour. We do offer a £50 per year charge point health check to ensure that the unit is working at maximum efficiency and that vehicle to unit connectivity is working well.


Read more about charge point maintenance

If you are claiming under the homecharge scheme, own 2 EVs and have off road parking then you are entitled to the value of 2 grants (£700). This must be the first time that you have claimed for grant funding for either EV.

Still Have Questions?

If you haven’t found the answer you were looking for please contact us.

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